Shipping & Returns

*SHIPPING



PLEASE LET US READY FOR YOUR ORDER 5-7 BUSINESS DAYS FOR GROUND.

IF AN ITEM IS NOT IN-STOCK, WE WILL CONTACT YOU TO LET YOU KNOW APPROXIMATELY WHEN THE ITEM WILL BE AVAILABE OR TO SUGGEST AN ALTERNATIVE.

ALTHOUGH WE TRY TO HAVE THE ITEM IN-STOCK AT ALL TIMES.

FOR SECURITY PURPOSES AND AS A PROTECTION TO OUR CUSTOMERS, WE WILL NOT SHIP ORDERS UNLESS ALL BILLING INFORMATION IS CORRECT.

PLEASE MAKE CERTAIN THAT THE BILLING INFORMATION IS TRUE.




*RETURNS & EXCHANGES POLICY



WE WILL GLADLY ACCEPT RETURNS AND EXCHANGES THROUGH “JOONBEAUTY”.

ITEMS PURCHASED FROM ANY OTHER STORE OR WEBSITE WILL NOT BE RETURNED OR EXCHANGED.

  •  WE DO NOT REFUND ORIGINAL SHIPPING COST WITH THE RETURN.

  •  NO CREDIT CARD OR CASH REFUND.

  •  WE DO NOT ACCEPT ANY USED ITEM. ALL USED ITEMS WILL BE SENT BACK TO THE SENDER.

  •  WE DO NOT ACCEPT RETURN OR EXCHANGES ON INTERNATIONAL ORDERS.

  •  WE ONLY ACCEPT EXCHANGE/RETURN OF THE SAME ITEM FOR DIFFERENT SHADE

  •  PLEASE ALLOW 10 DAYS FOR US TO RECEIVE YOUR RETURN AND PROCESS YOUR REQUEST

  •  ALL PACKAGES MUST BE PACK IN A SAFE ENVIRONMENT, MERCHANDISE DAMAGED DURING TRANSIT CANNOT BE ACCEPTED AS RETURN OR EXCHANGESPLEASE REPORT US ANY DAMAGED OR EXCHANGE ITEMS WITH IN 7 DAYS. WE DO NOT ACCEPT ANY DAMAGED OR EXHAGE ITEMS AFTER.




*ORDERS ARE PROCESSED MON-FRI.





*SALES & DISCOUNT



ITEMS ON SALE OR SPECIAL PACKAGE DISCOUNTS CAN NOT BE COMBINED WITH ANY OTHER OFFERS. ALL SALES ARE FINAL.



*ORDER CONFIRMATION



ONCE YOUR ORDER HAS BEEN PLACED YOU WILL RECEIVE AN E-MAIL CONTAINING YOUR ORDER NUMBER FROM DONOTREPLY@JOONBEAUTY.COM.

PLEASE USE THE ORDER NUMBER WHEN CONTACTING SUPPORT OR CUSTOMER SERVICE.

IF YOU DON’T RECEIVE AN ORDER CONFIRNMATION PLEASE CONTACT CUSTOMER SERVICE AND REQUEST YOUR ORDER NUMBER.



**PLEASE NOTE THAT WE DO NOT OPEN ANY E-MAILS WITH ATTACHMENTS. ANY E-MAILS WITH ATTACHMENTS WILL AUTOMATICALLY BE FILLTERED OUT. fendi bags gucci handbags hermes handbags for less dior handbags dolce gabbana handbags for cheap prada bags bottega veneta bags balenciaga handbags for sale miu miu bags chanel handbags for sale
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